A couple of weeks ago I had a phone call I was dreading. For as much as I don’t mind navigating thru a conflict, the days before a tough call can easily play tricks in my head. I started thinking of ways it could go sideways. I started worrying about what I might say that …
How do you prepare before challenging phone calls? CONTINUE READING
Today I read a financial article about Netflix. While it’s interesting, one statement in it, as an aside, caught my eye: the year that Netflix started working on original programming. The original model for Netflix was them functioning as a distributor. They helped customers get access to movies that others had made. But at some …
Leaders engage others with original stories CONTINUE READING
The other day I said that leaders need to make sure their staff never stop learning. But the reality is that it goes further than that. Leaders need to be teachers. I know you know this already but it is worth repeating. You’ll never know something as well as when you have to teach it …
Today I read a blog post from Tim Ferriss that sounded familiar. When I scrolled back up I realized I’d read it before – a couple years ago. But here’s the thing – I wasn’t ready to try it back then. So I promptly forgot it. Today when I read it, I was more ready …
Leaders are people who pay attention to timing CONTINUE READING
Dan Rockwell says “Confidence comes after you press through fear, not before.” He’s exactly right and it’s why one of the most important leadership tasks for any supervisor is to help their teams understand that everything won’t be easy. Leaders prepare their teams for hard times.
There are two kinds of leaders out there. Isn’t that always the case? What I’m talking about is the leaders who have the best ideas and can help get you out of a jam when you need them, and the leaders who don’t have to because they’ve already equipped their teams.