Nothing is normal

By now you’ve received tens if not hundreds of emails using terms like “unprecedented,” “extraordinary,” “trying,” and “new normal.” It’s clear that things aren’t normal right now. Not for you. Not for me. And not for the people we lead. Nothing is typical, routine, or normal. So why are we leading people like we always …

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Managing the chaos

This past weekend I sat on a business panel in front of a couple hundred freelancers, solopreneurs and digital agencies. At one point a person asked about how to handle the challenge where growth was happening in one part of the organization but wasn’t getting matched elsewhere in the organization. An Invalid Assumption The answers …

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