Leaders don’t fall in love with their optimization strategies
Every team and organization develops their own optimization strategies for staffing, assignments and utilization. The trick is not to fall in love with it.
Leaders are people who pay attention to timing
Today I read a blog post from Tim Ferriss that sounded familiar. When I scrolled back up I realized I’d read it before – a couple years ago. But here’s the thing – I wasn’t ready to try it back then. So I promptly forgot it. Today when I read it, I was more ready …
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Learn to delegate
A buddy of mine introduced me to the phrase, “The speed of the leader, the speed of the team.” It represents the notion that leaders can sometimes slow the progress of their team, just like they can also help it move more quickly. I’ve never wanted my teams to perform poorly. I’ve never signed up …
Leaders ask for feedback
The other day I said to my boss, “After this is over, I’d like to sit down and talk thru where I made mistakes or where I made all of this harder than it should have been.” Fifteen years ago I would have never said that. It would have been a request to have someone …
Leaders make tough calls
When Charles “Sully” Sullenberger got on the plane and flight that would make him famous, nothing suggested they’d one day make a film depicting his calm decision making. The toughest call he made is one barely depicted in the movie, Sully. He chose to keep flying the plane. He had the First Officer start going …
Leaders model how to follow well
When I was a kid my definition of a leader was that they were the boss, the one who told everyone what to do. As I got older I realized that there were many different kinds of leaders. But the ones I appreciated the most in my life were never fully in charge. They weren’t …
Leaders know it’s not all about strategy
Leadership is not all about strategy. It’s also about execution. In fact, it’s more about execution than it is about strategy. See why. And how to prep your teams for execution.
Leaders focus on Customers
Amazon has a list of leadership principles that I find incredibly articulate and valuable. Consider this one on Customer Obsession: Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. Found at: https://www.amazon.jobs/en/principles I know people that focus …
The power of phone scripts (and why every non-sales person should read this book)
This week I’m reading a book called, “Power Phone Scripts” by Mike Brooks. It is, as you might guess, a book about phone scripts for sales people to help them close deals on the phone. So why would I, a non-sales person, read such a book? Because leading people and working across teams to make …
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The one thing you have in common with top performers
It doesn’t matter what role you have in your company — whether you’re the founder, ceo, janitor, sales rep, engineer or part of the admin staff — there’s something you have in common with everyone else in your company. You also have this is common with the top performers in your company. You even have this in common with …
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